Inria (Grenoble), France

human-robot interaction, machine learning, computer vision, representation learning

We are looking for highly motivated students joining our team at INRIA. This project will take place in close collaboration between Inria team THOTH and the multidisciplinary institute in artificial intelligence (MIAI) in Grenoble

Topic: Human-robot systems are challenging because the actions of one agent can significantly influence the actions of others. Therefore, anticipating the partner's actions is crucial. By inferring beliefs, intentions, and desires, we can develop cooperative robots that learn to assist humans or other robots effectively. In this project we are in particular interested in estimating human intentions to enable collaborative tasks between humans and robots such as human-to-robot and robot-to-human handovers.

Contact pia.bideau@inria.fr The thesis will be jointly supervised by Pia Bideau (THOTH), Karteek Alahari (THOTH) and Xavier Alameda Pineda (RobotLearn).

Redmond, Washington, United States

Overview We are seeking a highly skilled and passionate Research Scientist to join our Responsible & OpenAI Research (ROAR) team in Azure Cognitive Services.

As a Research Scientist, you will play a key role in advancing the field of Responsible Artificial Intelligence (AI) to ensure safe releases of the rapidly advancing AI technologies, such as GPT-4, GPT-4V, DALL-E 3 and beyond, as well as to expand and enhance our standalone Azure AI Content Safety Service.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities Conduct cutting-edge research to develop Responsible AI definitions, methodologies, algorithms, and models for both measurement and mitigation of AI risks. Stay abreast of the latest advancements in the field and contribute to the scientific community through publications at top venues. Contribute to the development of Responsible AI policies, guidelines, and best practices and ensure the practical implementation of these guidelines within various AI technology stacks across Microsoft, promoting a consistent approach to Responsible AI. Enable the safe release of new Azure OpenAI Service features, expand and enhance the Azure AI Content Safety Service with new detection technologies. Develop innovative approaches to address AI safety challenges for diverse customer scenarios. Other: Embody our Culture and Values

Excited to see you at CVPR! We’ll be at booth 1404. Come see us to talk more about roles.

Our team consists of people with diverse software and academic experiences. We work together towards one common goal: integrating the software, you'll help us build into hundreds of millions of vehicles.

As a Research Engineer, you will work collaboratively to improve our models and iterate on novel research directions, sometimes in just days. We're looking for talented engineers who would enjoy applying their skills to deeply complex and novel AI problems. Specifically, you will:

• Apply and extend the Helm proprietary algorithmic toolkit for unsupervised learning and perception problems at scale
• Carefully execute the development and maintenance of tools used for deep learning experiments designed to provide new functionality for customers or address relevant corner cases in the system as a whole
• Work closely with software and autonomous vehicle engineers to deploy algorithms on internal and customer vehicle platforms

Location Niskayuna, NY

Description Job Description Summary At GE Aerospace Research, our team develops advanced embedded systems technology for the future of flight. Our technology will enable sustainable air travel and next generation aviation systems for use in commercial as well as military applications. As a Lead Embedded Software Engineer, you will architect and develop state-of-the-art embedded systems for real-time controls and communication applications. You will lead and contribute to advanced research and development programs for GE Aerospace as well as with U.S. Government Agencies. You will collaborate with fellow researchers from a range of technology disciplines, contributing to projects across the breadth of GE Aerospace programs. Job Description Essential Responsibilities: As a Lead Embedded Software Engineer, you will:

Work independently as well as with a team to develop and apply advanced software technologies for embedded controls and communication systems for GE Aerospace products Interact with hardware suppliers and engineering tool providers to identify the best solutions for the most challenging applications Lead small to medium-sized projects or tasks Be responsible for documenting technology and results through patent applications, technical reports, and publications Expand your expertise staying current with advances in embedded software to seek out new ideas and applications Collaborate in a team environment with colleagues across GE Aerospace and government agencies

Qualifications/Requirements:

Bachelor’s degree in Electrical Engineering, Computer Science, or related disciplines with a minimum of 7 years of industry experience OR a master’s degree in Electrical Engineering, Computer Science, or related disciplines with a minimum of 5 years of industry experience OR a Ph.D. in Electrical Engineering, Computer Science, or related disciplines with a minimum of 3 years of industry experience. Strong background in software development for embedded systems (e.g., x86, ARM) Strong embedded programming skills such as: C/C++, Python, and Rust Familiarity with CNSA and NIST cryptographic algorithms Willingness to travel at a minimum of 2 weeks per year Ability to obtain and maintain US Government Security Clearance US Citizenship required Must be willing to work out of an office located in Niskayuna, NY You must submit your application for employment on the careers page at www.gecareers.com to be considered Ideal Candidate Characteristics:

Coding experience with Bash, Python, C#, MATLAB, ARMv8 assembly, RISCV assembly Experience with embedded devices from Intel, AMD, Xilinx, NXP, etc. Experience with hardware-based security (e.g., UEFI, TPM, ARM TrustZone, Secure Boot) Understanding of embedded system security requirements and security techniques Experience with Linux OS and Linux security Experience with OpenSSL and/or wolfSSL Experience with wired and wireless networking protocols or network security Knowledge of 802.1, 802.3, and/or 802.11 standards Experience in software defined networks (SDN) and relevant software such as OpenFlow, Open vSwitch, or Mininet Hands-on experience with embedded hardware (such as protoboards) or networking equipment (such as switches and analyzers) in a laboratory setting Experience with embedded development in an RTOS environment (e.g., VxWorks, FreeRTOS) Demonstrated ability to take an innovative idea from a concept to a product Experience with the Agile methodology of program management The base pay range for this position is 90,000 - 175,000 USD Annually. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary. This posting is expected to close on June 16, 2024

Redmond, Washington, United States

Overview We are seeking highly skilled and passionate research scientists to join Responsible & Open Ai Research (ROAR) in Azure Cognitive Services in Redmond, WA.

As a Principal Research Scientist, you will play a key role in advancing Responsible AI approaches to ensure safe releases of GenAI models such as GPT-4o, DALL-E, Sora, and beyond, as well as to expand and enhance the capability of Azure AI Content Safety Service.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities Conduct cutting-edge, deployment-driven research to develop Responsible AI definitions, methodologies, algorithms, and models for both measurement and mitigation of textual and multimodal AI risks. Stay abreast of the latest advancements in the field and contribute to the scientific community through publications at top venues.

Enable the safe release of multimodal models from OpenAI in Azure OpenAI Service, expand and enhance the Azure AI Content Safety Service with new detection/mitigation technologies in text and multimodal content. Develop innovative approaches to address AI safety challenges for diverse customer scenarios.

Review business and product requirements and incorporate state-of-the-art research to formulate plans that will meet business goals. Identifies gaps and determines which tools, technologies, and methods to incorporate to ensure quality and scientific rigor. Proactively provides mentorship and coaching to less experienced and mid-level team members.

ASML US, including its affiliates and subsidiaries, bring together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, Netherlands and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.

ASML’s Optical Sensing (Wafer Alignment Sensor and YieldStar) department in Wilton, Connecticut is seeking a Design Engineer to support and develop complex optical/photonic sensor systems used within ASML’s photolithography tools. These systems typically include light sources, detectors, optical/electro-optical components, fiber optics, electronics and signal processing software functioning in close collaboration with the rest of the lithography system. As a design engineer, you will design, develop, build and integrate optical sensor systems.

Role and Responsibilities Use general Physics, Optics, Software knowledge and an understanding of the sensor systems and tools to develop optical alignment sensors in lithography machines Have hands-on sills of building optical systems (e.g. imaging, testing, alignment, detector system, etc.) Have strong data analysis sills to evaluate sensor performance and troubleshooting Leadership:

Lead executing activities for determining problem root cause, execute complex tests, gather data and effectively communicate results on different levels of abstraction (from technical colleagues to high level managers) Lead engineers in various competencies (e.g. software, electronics, equipment engineering, manufacturing engineering, etc.) in support of feature delivery for alignment sensors Problem Solving: Troubleshooting complex technical problems Develop/debug data signal processing algorithms Develop and execute test plans in order to determine problem root cause Communications/Teamwork: Draw conclusions based on the input from different stakeholders Capability to clearly communicate the information on different level of abstraction Programming: Implement data analysis techniques into functioning MATLAB codes Optimization skills GUI building experience Familiarly with LabView and Python Some travel (up to 10%) to Europe, Asia and within the US can be expected

Excited to see you at CVPR! We’ll be at booth 1404. Come see us to talk more about roles.

Our team consists of people with diverse software and academic experiences. We work together towards one common goal: integrating the software, you'll help us build into hundreds of millions of vehicles.

As a Research Engineer on our Motion Planning team, you will work collaboratively to improve our models and iterate on novel research directions, sometimes in just days. We're looking for talented engineers who would enjoy applying their skills to deeply complex and novel AI problems. Specifically, you will:

• Apply and extend the Helm proprietary algorithmic toolkit for unsupervised learning and perception problems at scale
• Develop our planner behavior and trajectories in collaboration with software and autonomous vehicle engineers to deploy algorithms on internal and customer vehicle platforms
• Carefully execute the development and maintenance of tools used for deep learning experiments designed to provide new functionality for customers or address relevant corner cases in the system as a whole

Vancouver

Who we are Established in 2017, Wayve is a leader in autonomous vehicle technology, driven by breakthroughs in Embodied AI. Our intelligent, mapless, and hardware-agnostic technologies empower vehicles to navigate complex environments effortlessly.

Supported by prominent investors, Wayve is advancing the transition from assisted to fully automated driving, making transportation safer, more efficient, and universally accessible. Join our world-class, multinational team of engineers and researchers as we push the boundaries of frontier AI and autonomous driving, creating impactful technologies and products on a global scale

Where you will have an impact Science is the team that is advancing our end-to-end autonomous driving research. The team’s mission is to accelerate our journey to AV2.0 and ensure the future success of Wayve by incubating and investing in new ideas that have the potential to become game-changing technological advances for the company.

As the first Research Manager in our Vancouver office, you will be responsible for managing & scaling a strong Science team in collaboration with other Wayve science teams in London and Mountain View. You will provide coaching and guidance to each of the researchers and engineers within your team and work with leaders across the company to ensure sustainable career growth for your team during a period of growth in the company. You will participate in our project-based operating model where your focus will be unlocking the potential of your team and its technical leaders to drive industry-leading impact. As part of your work, you will help identify the right projects to invest in, ensure the right allocation of resources to those projects, keep the team in good health, provide technical feedback to your team, share progress to build momentum, and build alignment and strong collaboration across the wider Science organisation. We are actively hiring and aim to substantially grow our research team over the next two years and you will be at the heart of this.

Challenges you will own Work closely with team members to develop career plans and growth trajectories based on each individual’s strengths and weaknesses and their own aspirations. Work closely with project leads to ensure team members are having strong impact and are set up for success. Work closely with project leads and Science leadership to ensure projects are resourced in a way that balances the needs of the business with the needs of the individuals. Offer coaching and technical mentorship to direct reports (especially project leads). Bring technical & project management expertise and experience to help accelerate our progress and decision-making. Challenge the status quo (both technical and organisational/process). Prioritize effectively and keep processes lean and effective. Partner with leadership to maintain a culture of cross-boundary collaboration, impact, innovation, and health. Grow the team as a hiring manager, to bring in complementary, diverse skill sets and backgrounds. Anticipate the needs of the business 6-24 months out, identify areas where additional resources are needed or we need to grow new domain expertise, and pitch this to leadership for investment. Contribute to the day-to-day running of the Science team’s operations and larger collaborative efforts.

Overview We are seeking an exceptionally talented Postdoctoral Research Fellow to join our interdisciplinary team at the forefront of machine learning, computer vision, medical image analysis, neuroimaging, and neuroscience. This position is hosted by the Stanford Translational AI (STAI) in Medicine and Mental Health Lab (PI: Dr. Ehsan Adeli, https://stanford.edu/~eadeli), as part of the Department of Psychiatry and Behavioral Sciences at Stanford University. The postdoc will have the opportunity to directly collaborate with researchers and PIs within the Computational Neuroscience Lab (CNS Lab) in the School of Medicine and the Stanford Vision and Learning (SVL) lab in the Computer Science Department. These dynamic research groups are renowned for groundbreaking contributions to artificial intelligence and medical sciences.

Project Description The successful candidate will have the opportunity to work on cutting-edge projects aimed at building large-scale models for neuroimaging and neuroscience through innovative AI technologies and self-supervised learning methods. The postdoc will contribute to building a large-scale foundation model from brain MRIs and other modalities of data (e.g., genetics, videos, text). The intended downstream applications include understanding the brain development process during the early ages of life, decoding brain aging mechanisms, and identifying the pathology of different neurodegenerative or neuropsychiatric disorders. We use several public and private datasets including but not limited to the Human Connectome Project, UK Biobank, Alzheimer's Disease Neuroimaging Initiative (ADNI), Parkinson’s Progression Marker Initiative (PPMI), Open Access Series of Imaging Studies (OASIS), Enhancing NeuroImaging Genetics through Meta-Analysis (ENIGMA), Adolescent Brain Cognitive Development (ABCD), and OpenNeuro.

Key Responsibilities Conduct research in machine learning, computer vision, and medical image analysis, with applications in neuroimaging and neuroscience. Develop and implement advanced algorithms for analyzing medical images and other modalities of medical data. Develop novel generative models. Develop large-scale foundation models. Collaborate with a team of researchers and clinicians to design and execute studies that advance our understanding of neurological disorders. Mentor graduate students (Ph.D. and MSc). Publish findings in top-tier journals and conferences. Contribute to grant writing and proposal development for securing research funding.

Qualifications PhD in Computer Science, Electrical Engineering, Neuroscience, or a related field. Proven track record of publications in high-impact journals and conferences including ICML, NeurIPS, ICLR, CVPR, ICCV, ECCV, MICCAI, Nature, and JAMA. Strong background in machine learning, computer vision, medical image analysis, neuroimaging, and neuroscience. Excellent programming skills in Python, C++, or similar languages and experience with ML frameworks such as TensorFlow or PyTorch. Ability to work independently and collaboratively in an interdisciplinary team. Excellent communication skills, both written and verbal.

Benefits Competitive salary and benefits package. Access to state-of-the-art facilities and computational resources. Opportunities for professional development and collaboration with leading experts in the field. Participation in international conferences and workshops. Working at Stanford University offers access to world-class research facilities and a vibrant intellectual community. The university provides numerous opportunities for interdisciplinary collaboration, professional development, and cutting-edge innovation. Additionally, being part of Stanford opens doors to a global network of leading experts and industry partners, enhancing both career growth and research impact.

Apply For full consideration, send a complete application via this form: https://forms.gle/KPQHPGGeXJcEsD6V6

You will join a team of 40+ Researchers and Engineers within the R&D Department working on cutting edge challenges in the Generative AI space, with a focus on creating highly realistic, emotional and life-like Synthetic humans through text-to-video. Within the team you’ll have the opportunity to work with different research teams and squads across multiple areas led by our Director of Science, Prof. Vittorio Ferrari, and directly impact our solutions that are used worldwide by over 55,000 businesses.

If you have seen the full ML lifecycle from ideation through implementation, testing and release, and you have a passion for large data, large model training and building solutions with clean code, this is your chance. This is an opportunity to work for a company that is impacting businesses at a rapid pace across the globe.

Location Sunnyvale, CA

Description Are you fueled by a passion for computer vision, machine learning and AI, and are eager to leverage your skills to enrich the lives of millions across the globe? Join us at Ring AI team, where we're not just offering a job, but an opportunity to revolutionize safety and convenience in our neighborhoods through cutting-edge innovation.

You will be part of a dynamic team dedicated to pushing the boundaries of computer vision, machine learning and AI to deliver an unparalleled user experience for our neighbors. This position presents an exceptional opportunity for you to pioneer and innovate in AI, making a profound impact on millions of customers worldwide. You will partner with world-class AI scientists, engineers, product managers and other experts to develop industry-leading AI algorithms and systems for a diverse array of Ring and Blink products, enhancing the lives of millions of customers globally. Join us in shaping the future of AI innovation at Ring and Blink, where exciting challenges await!

Location Sunnyvale, CA Bellevue, WA

Description Are you fueled by a passion for computer vision, machine learning and AI, and are eager to leverage your skills to enrich the lives of millions across the globe? Join us at Ring AI team, where we're not just offering a job, but an opportunity to revolutionize safety and convenience in our neighborhoods through cutting-edge innovation.

You will be part of a dynamic team dedicated to pushing the boundaries of computer vision, machine learning and AI to deliver an unparalleled user experience for our neighbors. This position presents an exceptional opportunity for you to pioneer and innovate in AI, making a profound impact on millions of customers worldwide. You will partner with world-class AI scientists, engineers, product managers and other experts to develop industry-leading AI algorithms and systems for a diverse array of Ring and Blink products, enhancing the lives of millions of customers globally. Join us in shaping the future of AI innovation at Ring and Blink, where exciting challenges await!

London

Who we are Established in 2017, Wayve is a leader in autonomous vehicle technology, driven by breakthroughs in Embodied AI. Our intelligent, mapless, and hardware-agnostic technologies empower vehicles to navigate complex environments effortlessly.

Supported by prominent investors, Wayve is advancing the transition from assisted to fully automated driving, making transportation safer, more efficient, and universally accessible. Join our world-class, multinational team of engineers and researchers as we push the boundaries of frontier AI and autonomous driving, creating impactful technologies and products on a global scale

Where you will have an impact We're looking for an experienced Applied Scientist with expertise in Neural Radiance Fields (NeRFs) and Gaussian Splatting to join our Vision & Graphics team and advance our innovative neural simulator, Ghost Gym. This role is central to improving Ghost Gym's capabilities, utilizing state-of-the-art neural rendering techniques to craft photorealistic 4D worlds. You'll be at the forefront of developing and applying groundbreaking research to generate thousands of simulated scenarios. These scenarios are critical for training, testing, and debugging our end-to-end AI driving models, contributing significantly to the creation of safe and reliable AI driving technology. Your work will focus on improving the efficiency, realism, and dynamism of our simulations, especially for dynamic and outdoor environments, pushing the limits of current photorealistic visualization technologies.

Challenges you will own Conducting cutting-edge research in NeRFs, Gaussian splatting, and related technologies, with a focus on solving real-world challenges in 3D rendering Developing and implementing algorithms for efficient, high-quality 3D scene reconstruction and rendering, particularly for dynamic and outdoor environments Collaborating with cross-functional teams to integrate research findings into scalable, production-level solutions Staying abreast of the latest developments in the field, evaluating and incorporating state-of-the-art techniques into our workflows Potentially finding opportunities to publish research findings in top-tier journals and conferences, contributing to the scientific community and establishing Wayve as a leader in the field What you will bring to Wayve Essential Proven track record of research in NeRFs, Gaussian splatting, or closely related areas, demonstrated through publications or deployed applications Strong programming skills in Python with experience in deep learning frameworks such as PyTorch Solid foundation in mathematics and physics underlying 3D graphics and rendering techniques Excellent problem-solving skills and the ability to work independently as well as in a team environment Demonstrated ability to work collaboratively in a fast-paced, innovative, interdisciplinary team environment

Desirable Experience with dynamic scene reconstruction and rendering, particularly in outdoor environments Familiarity with parallel computing, GPU programming, and optimization techniques PhD or MSc in Computer Science, Computer Engineering, or a related field, with a focus on computer graphics, computer vision, or machine learning What we offer you The chance to be part of a truly mission driven organisation and an opportunity to shape the future of autonomous driving. Unlike our competitors, Wayve is still relatively small and nimble, giving you the chance to make a huge impact Competitive compensation and benefits A dynamic and fast-paced work environment in which you will grow every day - learning on the job, from the brightest minds in our space, and with support for more formal learning opportunities too A culture that is ego-free, respectful and welcoming (of you and your dog) - we even eat lunch together every day

Location Seattle, WA

Description Futures Design is the advanced concept design and incubation team within Amazon’s Device and Services Design Group (DDG). We are responsible for exploring and defining think (very) big opportunities globally and locally — so that we can better understand how new products and services might enrich the lives of our customers and so that product teams and leaders can align on where we're going and why we're going there. We focus on a 3–10+ year time frame, with the runway to invent and design category-defining products and transformational customer experiences. Working with Amazon business and technology partners, we use research, design, and prototyping to guide early product development, bring greater clarity to engineering goals, and develop a UX-grounded point of view.

We're looking for a Principal Design Technologist to join the growing DDG Futures Design team. You thrive in ambiguity and paradigm shifts– remaking assumptions of how customers engage, devices operate, and builders create. You apply deep expertise that spans design, technology, and product, grounding state-of-the-art emerging technologies through storytelling and a maker mindset. You learn and adapt technology trends to enduring customer problems through customer empathy, code, and iterative experimentation.

You will wear multiple hats to quickly assimilate customer problems, convert them to hypotheses, and test them using efficient technologies and design methods to build stakeholder buy-in. You’ll help your peers unlock challenging scenarios and mature the design studio’s ability to deliver design at scale across a breadth of devices and interaction modalities. You will work around limitations and push capabilities through your work. Your curiosity will inspire those around you and facilitate team growth, while your hands-on, collaborative nature will build trust with your peers and studio partners.

Location Multiple Locations

Description The Qualcomm Cloud Computing team is developing hardware and software for Machine Learning solutions spanning the data center, edge, infrastructure, automotive market. Qualcomm’s Cloud AI 100 accelerators are currently deployed at AWS / Cirrascale Cloud and at several large organizations. We are rapidly expanding our ML hardware and software solutions for large scale deployments and are hiring across many disciplines.

We are seeing to hire for multiple machine learning positions in the Qualcomm Cloud team. In this role, you will work with Qualcomm's partners to develop and deploy best in class ML applications (CV, NLP, GenAI, LLMs etc) based on popular frameworks such as PyTorch, TensorFlow and ONNX, that are optimized for Qualcomm's Cloud AI accelerators. The work will include model assessment of throughput, latency and accuracy, model profiling and optimization, end-to-end application pipeline development, integration with customer frameworks and libraries and responsibility for customer documentation, training, and demos. This candidate must possess excellent communication, leadership, interpersonal and organizational skills, and analytical skills.

This role will interact with individuals of all levels and requires an experienced, dedicated professional to effectively collaborate with internal and external stakeholders. The ideal candidate has either developed or deployed deep learning models on popular ML frameworks. If you have a strong appetite for technology and enjoy working in small, agile, empowered teams solving complex problems within a high energy, oftentimes chaotic environment then this is the role for you.

Minimum Qualifications: • Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Applications Engineering, Software Development experience, or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Applications Engineering, Software Development experience, or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.

• 2+ years of experience with Programming Language such as C, C++, Java, Python, etc. • 1+ year of experience with debugging techniques.Key Responsibilities: Key contributor to Qualcomm’s Cloud AI GitHub repo and developer documentation. Work with developers in large organizations to Onboard them on Qualcomm’s Cloud AI ML stack improve and optimize their Deep Learning models on Qualcomm AI 100 deploy their applications at scale Collaborate and interact with internal teams to analyze and optimize training and inference for deep learning. Work on Triton, ExecuTorch, Inductor, TorchDynamo to build abstraction layers for inference accelerator. Optimize LLM/GenAI workloads for both scale-up (multi-SoC) and scale-out (multi-card) systems. Partner with product management, hardware/software engineering to highlight customer progress, gaps in product features etc.