Location San Diego

Description

Artificial Intelligence is changing the world for the benefit of human beings and societies. QUALCOMM, as the world's leading mobile computing platform provider, is committed to enable the wide deployment of intelligent solutions on all possible devices – like smart phones, autonomous vehicles, robotics and IOT devices. Qualcomm is creating building blocks for the intelligent edge.

We are part of Qualcomm AI Research, and we focus on advancing Edge AI machine learning technology – including model fine tuning, hardware acceleration, model quantization, model compression, network architecture search (NAS), edge inference and related fields. Come join us on this exciting journey. In this particular role, you will work in a dynamic research environment, be part of a multi-disciplinary team of researchers and software engineers who work with cutting edge AI frameworks and tools. You will architect, design, develop, test, and deploy on- and off-device benchmarking workflows for model zoos.

Minimum Qualifications: • Bachelor's degree in Computer Science, Engineering, Information Systems, or related field and 4+ years of Hardware Engineering, Software Engineering, Systems Engineering, or related work experience. OR Master's degree in Computer Science, Engineering, Information Systems, or related field and 3+ years of Hardware Engineering, Software Engineering, Systems Engineering, or related work experience. OR PhD in Computer Science, Engineering, Information Systems, or related field and 2+ years of Hardware Engineering, Software Engineering, Systems Engineering, or related work experience.The successful applicant should have a strong theoretical background and proven hands-on experience with AI as modern software-, web-, and cloud-engineering.

Must have experience and skills: Strong theoretical background in AI and general ML techniques Proven hands-on experience with model training, inference, and evaluation. Proven hands-on experience with PyTorch, ONNX, TensorFlow, CUDA, and others. Experience developing data pipelines for ML/AI training and inferencing in the cloud. Prior experience in deploying containerized (web-) applications to IAAS environments such as AWS (preferred), Azure or GCP, backed by Dev-Ops and CI/CD technologies. Strong Linux command line skills. Strong experience with Docker and Git. Strong general analytical and debugging skills. Prior experience working in agile environments. Prior experience in collaborating with multi-disciplinary teams across time zones. Strong team player, communicator, presenter, mentor, and teacher. Preferred extra experience and skills: Prior experience with model quantization, profiling and running models on edge devices. Prior experience in developing full stack web applications using frameworks such as Ruby-on-Rails (preferred), Django, Phoenix/Elixir, Spring, Node.js or others. Knowledge of relational database design and optimization, hands on experience with running Postgres (preferred), MySQL or other relational databases in production Preferred qualifications: Bachelor's, Master's and/or PhD degree in Computer Science, Engineering, Information Systems, or related field and 2-5 years of work experience in Software Engineering, Systems Engineering, Hardware Engineering or related.

B GARAGE was founded in 2017 by two PhD graduates from Stanford University. After having spent over five years researching robotics, computer vision, aeronautics, and drone autonomy, the co-founders set their minds on building a future where aerial robots would become an integral part of our daily lives without anyone necessarily piloting them. Together, our common goal is to redefine the user experience of drones and to expand the horizon for the use of drones.

The B GARAGE team is always looking for an enthusiastic, proactive, and collaborative Robotics and Automation Engineers to support the launch of intelligent aerial robots and autonomously sustainable ecosystems.

If you're interested in joining the B Garage team but don't see a role open that fits your background, apply to the general application and we'll reach out to discuss your career goals.

Canberra/Australia

We are looking for new outstanding PhD students for the upcoming scholarship round (application is due on 31st August 2024) at the Australian National University (ANU is ranked #30 in the QS Ranking 2025) or possibly at another Australian universities.

We are looking for new PhD students to work on new problems that may span over (but are not limited to) "clever" adapting of Foundation Models, LLMs, diffusion models (LORAs etc.,), NERF, or design of Graph Neural Networks, design of new (multi-modal) Self-supervised Learning and Contrastive Learning Models (masked models, images, videos, text, graphs, time series, sequences, etc. ) or adversarial and/or federated learning or other contemporary fundamental/applied problems (e.g., learning without backprop, adapting FMs to be less resource hungry, planning and reasoning, hyperbolic geometry, protein property prediction, structured output generative models, visual relation inference, incremental/learning to learn problems, low shot, etc.)

To succeed, you need an outstanding publication record, e.g., one or more first-author papers in venues such CVPR, ICCV, ECCV, AAAI, ICLR, NeurIPS, ICML, IJCAI, ACM KDD, ACCV, BMVC, ACM MM, IEEE. Trans. On Image Processing, CVIU, IEEE TPAMI, or similar (the list is non-exhaustive). Non-first author papers will also help if they are in the mix. Some patents and/or professional experience in Computer Vision, Machine Learning or AI are a bonus. You also need a good GPA to succeed.

We are open to discussing your interests and topics, if you reach out, we can discuss what is possible. Yes, we have GPUs.

If you are interested, reach out for an informal chat with Dr. Koniusz. I am at CVPR if you want to chat?): piotr.koniusz@data61.csiro.au (or piotr.koniusz@anu.edu.au, www.koniusz.com)

Captions is the AI-powered creative studio. Millions of creators around the world have used Captions to make their video content stand out from the pack and we're on a mission to empower the next billion.

Based in NYC, we are a team of ambitious, experienced, and devoted engineers, designers, and marketers. You'll be joining an early team where you'll have an outsized impact on both the product and company's culture.

We’re very fortunate to have some the best investors and entrepreneurs backing us, including Kleiner Perkins, Sequoia Capital, Andreessen Horowitz, Uncommon Projects, Kevin Systrom, Mike Krieger, Antoine Martin, Julie Zhuo, Ben Rubin, Jaren Glover, SVAngel, 20VC, Ludlow Ventures, Chapter One, Lenny Rachitsky, and more.

Check out our latest milestone and our recent feature on the TODAY show and the New York Times.

** Please note that all of our roles will require you to be in-person at our NYC HQ (located in Union Square) **

Responsibilities:

Conduct research and develop models to advance the state-of-the-art in generative computer vision technologies, with a focus on creating highly realistic digital faces, bodies, avatars.

Strive to set new standards in the realism of 3D digital human appearance, movement, and personality, ensuring that generated content closely resembles real-life scenarios.

Implement techniques to achieve high-quality results in zero-shot or few-shot settings, as well as customized avatars for different use cases while maintaining speed and accuracy.

Develop innovative solutions to enable comprehensive customization of video content, including the creation of digital people, modifying scenes, and manipulating actions and speech within videos.

Preferred Qualifications:

PhD in computer science (or related field) and/ or 5+ years of industry experience.

Strong academic background with a focus on computer vision and transformers, specializing in NeRFs, Gaussian Splatting, Diffusion, GANs or related areas.

Publication Record: Highly relevant publication history, with a focus on generating or manipulating realistic digital faces, bodies, expressions, body movements, etc. Ideal candidates will have served as the primary author on these publications.

Expertise in Deep Learning: Proficiency in deep learning frameworks such as TensorFlow, PyTorch, or similar, with hands-on experience in designing, training, and deploying neural networks for multimodal tasks.

Strong understanding of Computer Science fundamentals (algorithms and data structures).

Benefits: Comprehensive medical, dental, and vision plans

Anything you need to do your best work

We’ve done team off-sites to places like Paris, London, Park City, Los Angeles, Upstate NY, and Nashville with more planned in the future.

Captions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please note benefits apply to full time employees only.

Location Niskayuna, NY

Description Job Description Summary At GE Aerospace Research, our team develops advanced embedded systems technology for the future of flight. Our technology will enable sustainable air travel and next generation aviation systems for use in commercial as well as military applications. As a Lead Embedded Software Engineer, you will architect and develop state-of-the-art embedded systems for real-time controls and communication applications. You will lead and contribute to advanced research and development programs for GE Aerospace as well as with U.S. Government Agencies. You will collaborate with fellow researchers from a range of technology disciplines, contributing to projects across the breadth of GE Aerospace programs. Job Description Essential Responsibilities: As a Lead Embedded Software Engineer, you will:

Work independently as well as with a team to develop and apply advanced software technologies for embedded controls and communication systems for GE Aerospace products Interact with hardware suppliers and engineering tool providers to identify the best solutions for the most challenging applications Lead small to medium-sized projects or tasks Be responsible for documenting technology and results through patent applications, technical reports, and publications Expand your expertise staying current with advances in embedded software to seek out new ideas and applications Collaborate in a team environment with colleagues across GE Aerospace and government agencies

Qualifications/Requirements:

Bachelor’s degree in Electrical Engineering, Computer Science, or related disciplines with a minimum of 7 years of industry experience OR a master’s degree in Electrical Engineering, Computer Science, or related disciplines with a minimum of 5 years of industry experience OR a Ph.D. in Electrical Engineering, Computer Science, or related disciplines with a minimum of 3 years of industry experience. Strong background in software development for embedded systems (e.g., x86, ARM) Strong embedded programming skills such as: C/C++, Python, and Rust Familiarity with CNSA and NIST cryptographic algorithms Willingness to travel at a minimum of 2 weeks per year Ability to obtain and maintain US Government Security Clearance US Citizenship required Must be willing to work out of an office located in Niskayuna, NY You must submit your application for employment on the careers page at www.gecareers.com to be considered Ideal Candidate Characteristics:

Coding experience with Bash, Python, C#, MATLAB, ARMv8 assembly, RISCV assembly Experience with embedded devices from Intel, AMD, Xilinx, NXP, etc. Experience with hardware-based security (e.g., UEFI, TPM, ARM TrustZone, Secure Boot) Understanding of embedded system security requirements and security techniques Experience with Linux OS and Linux security Experience with OpenSSL and/or wolfSSL Experience with wired and wireless networking protocols or network security Knowledge of 802.1, 802.3, and/or 802.11 standards Experience in software defined networks (SDN) and relevant software such as OpenFlow, Open vSwitch, or Mininet Hands-on experience with embedded hardware (such as protoboards) or networking equipment (such as switches and analyzers) in a laboratory setting Experience with embedded development in an RTOS environment (e.g., VxWorks, FreeRTOS) Demonstrated ability to take an innovative idea from a concept to a product Experience with the Agile methodology of program management The base pay range for this position is 90,000 - 175,000 USD Annually. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary. This posting is expected to close on June 16, 2024

Excited to see you at CVPR! We’ll be at booth 1404. Come see us to talk more about roles.

Our team consists of people with diverse software and academic experiences. We work together towards one common goal: integrating the software, you'll help us build into hundreds of millions of vehicles.

As a Research Engineer on our Motion Planning team, you will work collaboratively to improve our models and iterate on novel research directions, sometimes in just days. We're looking for talented engineers who would enjoy applying their skills to deeply complex and novel AI problems. Specifically, you will:

• Apply and extend the Helm proprietary algorithmic toolkit for unsupervised learning and perception problems at scale
• Develop our planner behavior and trajectories in collaboration with software and autonomous vehicle engineers to deploy algorithms on internal and customer vehicle platforms
• Carefully execute the development and maintenance of tools used for deep learning experiments designed to provide new functionality for customers or address relevant corner cases in the system as a whole

You will join a team of 40+ Researchers and Engineers within the R&D Department working on cutting edge challenges in the Generative AI space, with a focus on creating highly realistic, emotional and life-like Synthetic humans through text-to-video. Within the team you’ll have the opportunity to work with different research teams and squads across multiple areas led by our Director of Science, Prof. Vittorio Ferrari, and directly impact our solutions that are used worldwide by over 55,000 businesses.

If you have seen the full ML lifecycle from ideation through implementation, testing and release, and you have a passion for large data, large model training and building solutions with clean code, this is your chance. This is an opportunity to work for a company that is impacting businesses at a rapid pace across the globe.

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products — from start to finish. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!

The AI Platform team at Figma is working on an exciting mission of expanding the frontiers of AI for creativity, and developing magical experiences in Figma products. This involves making existing features like search smarter, and incorporating new features using cutting edge Generative AI and deep learning techniques. We’re looking for engineers with a background in Machine Learning and Artificial Intelligence to improve our products and build new capabilities. You will be driving fundamental and applied research in this area. You will be combining industry best practices and a first-principles approach to design and build ML models that will improve Figma’s design and collaboration tool.

What you’ll do at Figma:

• Driving fundamental and applied research in ML/AI using Generative AI, deep learning and classical machine learning, with Figma product use cases in mind.
• Formulate and implement new modeling approaches both to improve the effectiveness of Figma’s current models as well as enable the launch of entirely new AI-powered product features.
• Work in concert with other ML researchers, as well as product and infrastructure engineers to productionize new models and systems to power features in Figma’s design and collaboration tool.
• Expand the boundaries of what is possible with the current technology set and experiment with novel ideas.
• Publish scientific work on problems relevant to Figma in leading conferences like ICML, NeurIPS, CVPR etc.

We'd love to hear from you if you have:

• Recently obtained or is in the process of obtaining a PhD in AI, Computer Science or a related field. Degree must be completed prior to starting at Figma.
• Demonstrated expertise in machine learning with a publication record in relevant conferences, or a track record in applying machine learning techniques to products.
• Experience in Python and machine learning frameworks (such as PyTorch, TensorFlow or JAX).
• Experience building systems based on deep learning, natural language processing, computer vision, and/or generative models.
• Experience solving sophisticated problems and comparing alternative solutions, trade-offs, and diverse points of view to determine a path forward.
• Experience communicating and working across functions to drive solutions.

While not required, it’s an added plus if you also have:

• Experience working in industry on relevant AI projects through internships or past full time work.
• Publications in recent advances in AI like Large language models (LLMs), Vision language Models (VLMs) or diffusion models.

ASML US, including its affiliates and subsidiaries, bring together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, Netherlands and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.

The Advanced Development Center at ASML in Wilton, Connecticut is seeking an Optical Data Analyst with expertise processing of images for metrology process development of ultra-high precision optics and ceramics. The Advanced Development Center (ADC) is a multi-disciplinary group of engineers and scientists focused on developing learning loop solutions, proto-typing of next generation wafer and reticle clamping systems and industrialization of proto-types that meet the system performance requirements.

Role and Responsibilities The main job function is to develop image processing, data analysis and machine learning algorithm and software to aid in development of wafer and reticle clamping systems to solve challenging engineering problems associated with achieving nanometer (nm) scale precision. You will be part of the larger Development and Engineering (DE) sector – where the design and engineering of ASML products happens.

As an Optical Data Analyst, you will: Develop/improve image processing algorithm to extract nm level information from scientific imaging equipment (e.g. interferometer, SEM, AFM, etc.) Integrate algorithms into image processing software package for analysis and process development cycles for engineering and manufacturing users Maintain version controlled software package for multiple product generations Perform software testing to identify application, algorithm and software bugs Validate/verify/regression/unit test software to ensure it meets the business and technical requirements Use machine learning models to predict trends and behaviors relating to lifetime and manufacturing improvements of the product Execute a plan of analysis, software and systems, to mitigate product and process risk and prevent software performance issues Collaborate with the design team in software analysis tool development to find solutions to difficult technical problems in an efficient manner Work with database structures and utilize capabilities Write software scripts to search, analyze and plot data from database Support query code to interrogate data for manufacturing and engineering needs Support image analysis on data and derive conclusions Travel (up to 10%) to Europe, Asia and within the US can be expected

We are looking for a Research Engineer, with passion for working on cutting edge problems that can help us create highly realistic, emotional and life-like synthetic humans through text-to-video.

Our aim is to make video content creation available for all - not only to studio production!

🧑🏼‍🔬 You will be someone who loves to code and build working systems. You are used to working in a fast-paced start-up environment. You will have experience with the software development life cycle, from ideation through implementation, to testing and release. You will also have extensive knowledge and experience in Computer Vision domain. You will also have experience within Generative AI space (GANs, Diffusion models and the like!).

👩‍💼 You will join a group of more than 50 Engineers in the R&D department and will have the opportunity to collaborate with multiple research teams across diverse areas, our R&D research is guided by our co-founders - Prof. Lourdes Agapito and Prof. Matthias Niessner and director of Science Prof. Vittorio Ferrari.

If you know and love DALL.E, MUSE, IMAGEN, MAKE-A-VIDEO, STABLE DIFFUSION and more - and you love large data, large compute and writing clean code, then we would love to talk to you.

Location Santa Clara, CA

Description Amazon is looking for a passionate, talented, and inventive Applied Scientists with a strong machine learning background to help build industry-leading Speech, Vision and Language technology.

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services.

Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Automatic Speech Recognition (ASR), Machine Translation (MT), Natural Language Understanding (NLU), Machine Learning (ML) and Computer Vision (CV).

As part of our AI team in Amazon AWS, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services that make use of speech and language technology. You will gain hands on experience with Amazon’s heterogeneous speech, text, and structured data sources, and large-scale computing resources to accelerate advances in spoken language understanding.

We are hiring in all areas of human language technology: ASR, MT, NLU, text-to-speech (TTS), and Dialog Management, in addition to Computer Vision.

Redmond, Washington, United States

Overview Are you interested in developing and optimizing deep learning systems? Are you interested in designing novel technology to accelerate their training and serving for cutting edge models and applications? Do you want to scale large Artificial Intelligence models to their limits on massive supercomputers? Are you interested in being part of an exciting open-source library for deep learning systems? The DeepSpeed team is hiring!

Microsoft's DeepSpeed is an open-source library built on the PyTorch (machine learning framework) ecosystem that combines numerous research innovations and technology advancements to make deep learning efficient and easier to use. DeepSpeed can parallelize across thousands of GPUs and train models with trillions of parameters. Our OSS (Open Source Software) has powered many advanced models like MT-530B and BLOOM, and it supports unprecedented scale and speed for both training and inference.

The DeepSpeed team is also part of the larger Microsoft AI at Scale initiative, which is pioneering the next-generation AI capabilities that are scaled across the company’s products and AI platforms.

The DeepSpeed team is looking for a Senior Researcher in Redmond, WA with passion for innovations and for building high-quality systems that will make significant impact inside and outside of Microsoft. Our team is highly collaborative, innovative, and end-user obsessed. We are looking for candidates with systems skills and passionate about driving innovations to improve the efficiency and effectiveness of deep learning systems. We value creativity, agility, accountability, and a desire to learn new technologies.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities Excels in one or more subareas and gains expertise in a broad area of research. Identifies and articulates problems in an area of research that are academically novel and may directly or indirectly impact business opportunities. Collaborates with other relevant researchers or research groups to contribute to or advance a research agenda. Researches and develops an understanding of the state-of-the-art insights, tools, technologies, or methods being used in the research community. Expands collaborative relationships with relevant product and business groups inside or outside of Microsoft and provides expertise or technology to them.

Location San Francisco, CA

Description Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.

You will be managing a team within the Music Machine Learning and Personalization organization that is responsible for developing, training, serving and iterating on models used for personalized candidate generation for both Music and Podcasts.

Job Description Summary As a Research Engineer involved in the design of electrical machines, you will work in a collaborative team environment. You will be contributing to the development of advanced machine system concepts as well as their implementation for application to aircraft engine systems, power generation, and electric and hybrid vehicle applications. As part of a multi-disciplinary team, you will contribute to the planning, development, and transition of technologies from concept to products and/or services for GE Aerospace internal and external clients.

GE Aerospace Research will continue to play a vital role in supporting the industry through a historic recovery while shaping the future of flight. We invent the future of flight, lift people up and bring them home safely. Our commitment to lead the industry, to keep safe the flying public and the armed forces, and to lift up one another and our communities, remains our north star. Our purpose is what ties us to one another and gives meaning to our work.

Roles and Responsibilities

Work with customers to identify key system requirements.

Determine electrical machine (generators, motors, power delivery, and accessories') requirements by studying system and customer requirements.

Use system simulation tools, such as MATLAB, Simulink, and PLECS, to validate and refine control algorithms for a wide array of electric machines to ensure the system will perform in a manner consistent with the requirements.

Integrate the output of finite element analysis and other machine design software to determine and implement machine parameters within the system model.

Work closely with the electrical machine design team to make sure the physical machine meets requirements.

Develop and implement test procedures for electrical machine systems and document performance characteristics.

Deliver effective presentations, reports, and publications to Global Research, GE Businesses, government agencies, professional societies, and peer-reviewed journals.

Required Qualifications

PHD in Electrical Engineering or related field, with primary focus in controls applied to electric machines.

In-depth knowledge of electrical machines including electromagnetic, thermal as well as mechanical technology aspects.

Experience in a wide variety of machine topologies

Expertise in simulation tools such as finite elements, MATLAB (Simulink) and others such as PLECS.

US Citizenship required

Must be willing to work out of an office located in Niskayuna, NY

Must be 18 years or older

You must submit your application for employment on the careers page at www.gecareers.com to be considered.

Desired Characteristics

Experience in Automotive Hybrid Electrical or Aerospace Systems.

Strong interpersonal skills.

Strong analytical skills.

Ability to work across all functions/levels as part of a global team.

Ability to work under pressure and meet deadlines.

Excellent written and verbal communication skills.

Strong ties to the external technical community.

Entrepreneurial inclination

The base pay range for this position is 80,000 - 150,000 USD Annually. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary. This posting is expected to close on July 12, 2024

Location Madrid, ESP

Description At Amazon, we are committed to being the Earth’s most customer-centric company. The International Technology group (InTech) owns the enhancement and delivery of Amazon’s cutting-edge engineering to all the varied customers and cultures of the world. We do this through a combination of partnerships with other Amazon technical teams and our own innovative new projects.

You will be joining the Tools and Machine learning (Tamale) team. As part of InTech, Tamale strives to solve complex catalog quality problems using challenging machine learning and data analysis solutions. You will be exposed to cutting edge big data and machine learning technologies, along to all Amazon catalog technology stack, and you'll be part of a key effort to improve our customers experience by tackling and preventing defects in items in Amazon's catalog.

We are looking for a passionate, talented, and inventive Scientist with a strong machine learning background to help build industry-leading machine learning solutions. We strongly value your hard work and obsession to solve complex problems on behalf of Amazon customers.