Mountain View

Who we are Our team is the first in the world to use autonomous vehicles on public roads using end-to-end deep learning. With our multi-national world-class technical team, we’re building things differently.

We don’t think it’s scalable to tell an algorithm how to drive through hand-coded rules and expensive HD maps. Instead, we believe that using experience and data will allow our algorithms to be more intelligent: capable of easily adapting to new environments. Our aim is to be the future of self-driving cars: the first to deploy in 100 cities across the world bringing autonomy to everyone, everywhere.

Where you will have an impact: Science is the team that is advancing our end-to-end autonomous driving research. The team’s mission is to accelerate our journey to AV2.0 and ensure the future success of Wayve by incubating and investing in new ideas that have the potential to become game-changing technological advances for the company.

As the first Research Manager in our Mountain View office, you will be responsible for managing & scaling a strong Science team which is building our Wayve Foundational Model in collaboration with other Wayve science teams in London and Vancouver. You will provide coaching and guidance to each of the researchers and engineers within your team and work with leaders across the company to ensure sustainable career growth for your team during a period of growth in the company. You will participate in our project-based operating model where your focus will be unlocking the potential of your team and its technical leaders to drive industry-leading impact. As part of your work, you will help identify the right projects to invest in, ensure the right allocation of resources to those projects, keep the team in good health, provide technical feedback to your team, share progress to build momentum, and build alignment and strong collaboration across the wider Science organisation. We are actively hiring and aim to substantially grow our research team over the next two years and you will be at the heart of this.

What you’ll bring to Wayve Essential: Prior experience as a manager of research teams (10-15+ people) with a clear career interest towards management Passionate about fostering personal and professional growth in individual team members Experience with roadmap planning, stakeholder management, requirements gathering and alignment with peers towards milestones and deliverables Strong knowledge of Machine Learning and related areas, such as Deep Learning, Natural Language Processing, Computer Vision, etc. Industry experience with machine learning technology development which has had real-world product impact Experience driving a team and technical project through the full lifecycle, ideally within the language, vision or multimodal space Passionate about bringing research concepts through to product Research and engineering fundamentals MS or PhD in Computer Science, Engineering, or similar experience

Desirable: Experience managing the execution of a technical product Good experience working in a project-based (“matrix”) operating environment Proven track record of successfully delivering research projects and publications Experience working with robotics, self-driving, AR/VR, or LLMs Our offer Competitive compensation, on-site chef and bar, lots of fun socials, workplace nursery scheme, comprehensive private health insurance and more! Immersion in a team of world-class researchers, engineers and entrepreneurs. A position to shape the future of autonomous driving, and thus bring about a real world deployment of a breakthrough technology. Help relocating/travelling to London, with visa sponsorship. Flexible working hours - we trust you to do your job well, at times that suit you and your team.

Vancouver

Who we are Established in 2017, Wayve is a leader in autonomous vehicle technology, driven by breakthroughs in Embodied AI. Our intelligent, mapless, and hardware-agnostic technologies empower vehicles to navigate complex environments effortlessly.

Supported by prominent investors, Wayve is advancing the transition from assisted to fully automated driving, making transportation safer, more efficient, and universally accessible. Join our world-class, multinational team of engineers and researchers as we push the boundaries of frontier AI and autonomous driving, creating impactful technologies and products on a global scale

Where you will have an impact We are seeking an experienced researcher to be a founding member of our Vancouver team! We are prioritising someone with experience actively participating in AI projects applied to autonomous driving or similar robotics or decision-making domains, inclusive, but not limited to the following specific areas:

Foundation models for robotics or embodied AI Model-free and model-based reinforcement learning Offline reinforcement learning Large language models Planning with learned models, model predictive control and tree search Imitation learning, inverse reinforcement learning and causal inference Learned agent models: behavioural and physical models of cars, people, and other dynamic agents Challenges you will own You'll be working on some of the world's hardest problems, and able to attack them in new ways. You'll be a key member of our diverse, cross-disciplinary team, helping teach our robots how to drive safely and comfortably in complex real-world environments. This encompasses many aspects of research across perception, prediction, planning, and control, including:

How to leverage our large, rich, and diverse sources of real-world driving data How to architect our models to best employ the latest advances in foundation models, transformers, world models, etc, evaluating and incorporating state-of-the-art techniques into our workflows. Which learning algorithms to use (e.g. reinforcement learning, behavioural cloning) How to leverage simulation for controlled experimental insight, training data augmentation, and re-simulation How to scale models efficiently across data, model size, and compute, while maintaining efficient deployment on the car Collaborate with cross-functional teams to integrate research findings into scalable, production-level solutions. You also have the potential to contribute to academic publications for top-tier conferences like NeurIPS, CVPR, ICRA, ICLR, CoRL etc. working in a world-class team, contributing to the scientific community and establishing Wayve as a leader in the field.

What you will bring to Wayve Proven track record of research in one or more of the topics above demonstrated through deployed applications or publications. Strong programming skills in Python, with experience in deep learning frameworks such as PyTorch, numpy, pandas, etc. Experience bringing a machine learning research concept through the full ML development cycle Excellent problem-solving skills and the ability to work independently as well as in a team environment. Demonstrated ability to work collaboratively in a fast-paced, innovative, interdisciplinary team environment. Desirable: Experience bringing an ML research concept through to production and at scale PhD in Computer Science, Computer Engineering, or a related field

What we offer you The chance to be part of a truly mission driven organisation and an opportunity to shape the future of autonomous driving. Unlike our competitors, Wayve is still relatively small and nimble, giving you the chance to make a huge impact Competitive compensation and benefits A dynamic and fast-paced work environment in which you will grow every day - learning on the job, from the brightest minds in our space, and with support for more formal learning opportunities too

Job Description Summary As a Research Engineer involved in the design of electrical machines, you will work in a collaborative team environment. You will be contributing to the development of advanced machine system concepts as well as their implementation for application to aircraft engine systems, power generation, and electric and hybrid vehicle applications. As part of a multi-disciplinary team, you will contribute to the planning, development, and transition of technologies from concept to products and/or services for GE Aerospace internal and external clients.

GE Aerospace Research will continue to play a vital role in supporting the industry through a historic recovery while shaping the future of flight. We invent the future of flight, lift people up and bring them home safely. Our commitment to lead the industry, to keep safe the flying public and the armed forces, and to lift up one another and our communities, remains our north star. Our purpose is what ties us to one another and gives meaning to our work.

Roles and Responsibilities

Work with customers to identify key system requirements.

Determine electrical machine (generators, motors, power delivery, and accessories') requirements by studying system and customer requirements.

Use system simulation tools, such as MATLAB, Simulink, and PLECS, to validate and refine control algorithms for a wide array of electric machines to ensure the system will perform in a manner consistent with the requirements.

Integrate the output of finite element analysis and other machine design software to determine and implement machine parameters within the system model.

Work closely with the electrical machine design team to make sure the physical machine meets requirements.

Develop and implement test procedures for electrical machine systems and document performance characteristics.

Deliver effective presentations, reports, and publications to Global Research, GE Businesses, government agencies, professional societies, and peer-reviewed journals.

Required Qualifications

PHD in Electrical Engineering or related field, with primary focus in controls applied to electric machines.

In-depth knowledge of electrical machines including electromagnetic, thermal as well as mechanical technology aspects.

Experience in a wide variety of machine topologies

Expertise in simulation tools such as finite elements, MATLAB (Simulink) and others such as PLECS.

US Citizenship required

Must be willing to work out of an office located in Niskayuna, NY

Must be 18 years or older

You must submit your application for employment on the careers page at www.gecareers.com to be considered.

Desired Characteristics

Experience in Automotive Hybrid Electrical or Aerospace Systems.

Strong interpersonal skills.

Strong analytical skills.

Ability to work across all functions/levels as part of a global team.

Ability to work under pressure and meet deadlines.

Excellent written and verbal communication skills.

Strong ties to the external technical community.

Entrepreneurial inclination

The base pay range for this position is 80,000 - 150,000 USD Annually. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary. This posting is expected to close on July 12, 2024

Redmond, Washington, United States

Overview We are seeking a Principal Research Engineer to join our organization and help improve steerability and control Large Language Models (LLMs) and other AI systems. Our team currently develops Guidance, a fully open-source project that enables developers to control language models more precisely and efficiently with constrained decoding.

As a Principal Research Engineer, you will play a crucial role in advancing the frontier of constrained decoding and imagining new application programming interface (APIs) for language models. If you’re excited about links between formal grammars and generative AI, deeply understanding and optimizing LLM inference, enabling more responsible AI without finetuning and RLHF, and/or exploring fundamental changes to the “text-in, text-out” API, we’d love to hear from you. Our team offers a vibrant environment for cutting-edge, multidisciplinary research. We have a long track record of open-source code and open publication policies, and you’ll have the opportunity to collaborate with world-leading experts across Microsoft and top academic institutions across the world.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities Develop and implement new constrained decoding research techniques for increasing LLM inference quality and/or efficiency. Example areas of interest include speculative execution, new decoding strategies (e.g. extensions to beam search), “classifier in the loop” decoding for responsible AI, improving AI planning, and explorations of attention-masking based constraints. Re-imagine the use and construction of context-free grammars (CFG) and beyond to fit Generative AI. Examples of improvements here include better tools for constructing formal grammars, extensions to Earley parsing, and efficient batch processing for constrained generation. Consideration of how these techniques are presented to developers – who may not be well versed in grammars and constrained generation -- in an intuitive, idiomatic programming syntax is also top of mind. Design principled evaluation frameworks and benchmarks for measuring the effects of constrained decoding on a model. Some areas of interest to study carefully include efficiency (token throughput and latency), generation quality, and impacts of constrained decoding on AI safety. Publish your research in top AI conferences and contribute your research advances to the guidance open-source project. Other

Embody our Culture and Values

Redmond, Washington, United States

Overview Microsoft Research (MSR) AI Frontiers lab is seeking applications for the position of Senior Research Engineer – Generative AI to join their team in Redmond, WA and New York City, NY.

The mission of the AI Frontiers lab is to expand the pareto frontier of AI capabilities, efficiency, and safety through innovations in foundation models and learning agent platforms. Some of our projects include work on Small Language Models (e.g. Phi, Orca), foundation models for actions (e.g., in gaming, robotics, and Office productivity tools) and Multi-Agent AI (e.g. AutoGen).

We are seeking Senior Research Engineers to join our team and contribute to the advancement of Generative AI and Large Language Models (LLMs) technologies. As a Research Engineer, you will play a crucial role in developing, improving, and exploring the capabilities of Generative AI models. Your work will have a significant impact on the development of cutting-edge technologies, advancing state-of-the-art and providing practical solutions to real-world problems.  

Our ongoing research areas encompass but are not limited to:

Pre-training: especially of language models, action models and multimodal models Alignment and Post-training: e.g., Instruction tuning and reinforcement learning from feedback Continual Learning: Enabling LLMs to evolve and adapt over time and learn from previous experiences human interactions Specialization: Tailoring models to meet application-specific requirements Orchestration and multi-agent systems: automated orchestration between multiple agents incorporating human feedback and oversight

Microsoft Research (MSR) offers a vibrant environment for cutting-edge, multidisciplinary, research, including access to diverse, real-world problems and data, opportunities for experimentation and real-world impact, an open publication policy, and close links to top academic institutions around the world.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Embody our Culture and Values

Responsibilities As a Senior Research Engineer in AI Frontiers, you will design, develop, execute, and implement technology research projects in collaboration with other researchers, engineers, and product groups.

As a member of a word-class research organization, you will be a part of research breakthroughs in the field and will be given an opportunity to realize your ideas in products and services used worldwide.

Engineering at Pinterest

Our Engineering team is at the core of bringing our platform to life for Pinners worldwide. Working collaboratively and cross-functionally with teams across the company, our engineers tackle growth-driving challenges to build an inspired and inclusive platform for all.

Our future of work is PinFlex

At Pinterest, we know that our best work happens when we feel most inspired. PinFlex promotes flexibility while prioritizing in-person moments to celebrate our culture and drive inspiration. We know that some work can be performed anywhere, and we encourage employees to work where they choose within their country or region, whether that’s at home, at a Pinterest office, or another virtual location. We believe that there is value in a distributed workforce but there are essential touch points for in-person collaboration that will create a big impact for our business and for development and connection.

Stop by booth #2100 to learn more about our open roles and our in-house generative AI foundation model that leverages the full power of our visual search and taste graph! Our engineers and recruiters are excited to connect with you!

ASML US, including its affiliates and subsidiaries, bring together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, Netherlands and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.

The Advanced Development Center at ASML in Wilton, Connecticut is seeking an Optical Data Analyst with expertise processing of images for metrology process development of ultra-high precision optics and ceramics. The Advanced Development Center (ADC) is a multi-disciplinary group of engineers and scientists focused on developing learning loop solutions, proto-typing of next generation wafer and reticle clamping systems and industrialization of proto-types that meet the system performance requirements.

Role and Responsibilities The main job function is to develop image processing, data analysis and machine learning algorithm and software to aid in development of wafer and reticle clamping systems to solve challenging engineering problems associated with achieving nanometer (nm) scale precision. You will be part of the larger Development and Engineering (DE) sector – where the design and engineering of ASML products happens.

As an Optical Data Analyst, you will: Develop/improve image processing algorithm to extract nm level information from scientific imaging equipment (e.g. interferometer, SEM, AFM, etc.) Integrate algorithms into image processing software package for analysis and process development cycles for engineering and manufacturing users Maintain version controlled software package for multiple product generations Perform software testing to identify application, algorithm and software bugs Validate/verify/regression/unit test software to ensure it meets the business and technical requirements Use machine learning models to predict trends and behaviors relating to lifetime and manufacturing improvements of the product Execute a plan of analysis, software and systems, to mitigate product and process risk and prevent software performance issues Collaborate with the design team in software analysis tool development to find solutions to difficult technical problems in an efficient manner Work with database structures and utilize capabilities Write software scripts to search, analyze and plot data from database Support query code to interrogate data for manufacturing and engineering needs Support image analysis on data and derive conclusions Travel (up to 10%) to Europe, Asia and within the US can be expected

ASML US, including its affiliates and subsidiaries, bring together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, Netherlands and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.

ASML’s Optical Sensing (Wafer Alignment Sensor and YieldStar) department in Wilton, Connecticut is seeking a Design Engineer to support and develop complex optical/photonic sensor systems used within ASML’s photolithography tools. These systems typically include light sources, detectors, optical/electro-optical components, fiber optics, electronics and signal processing software functioning in close collaboration with the rest of the lithography system. As a design engineer, you will design, develop, build and integrate optical sensor systems.

Role and Responsibilities Use general Physics, Optics, Software knowledge and an understanding of the sensor systems and tools to develop optical alignment sensors in lithography machines Have hands-on sills of building optical systems (e.g. imaging, testing, alignment, detector system, etc.) Have strong data analysis sills to evaluate sensor performance and troubleshooting Leadership:

Lead executing activities for determining problem root cause, execute complex tests, gather data and effectively communicate results on different levels of abstraction (from technical colleagues to high level managers) Lead engineers in various competencies (e.g. software, electronics, equipment engineering, manufacturing engineering, etc.) in support of feature delivery for alignment sensors Problem Solving: Troubleshooting complex technical problems Develop/debug data signal processing algorithms Develop and execute test plans in order to determine problem root cause Communications/Teamwork: Draw conclusions based on the input from different stakeholders Capability to clearly communicate the information on different level of abstraction Programming: Implement data analysis techniques into functioning MATLAB codes Optimization skills GUI building experience Familiarly with LabView and Python Some travel (up to 10%) to Europe, Asia and within the US can be expected

Excited to see you at CVPR! We’ll be at booth 1404. Come see us to talk more about roles.

Our team consists of people with diverse software and academic experiences. We work together towards one common goal: integrating the software, you'll help us build into hundreds of millions of vehicles.

As the MLE, you will collaborate with researchers to perform research operations using existing infrastructure. You will use your judgment in complex scenarios and help apply standard techniques to various technical problems. Specifically, you will:

• Characterize neural network quality, failure modes, and edge cases based on research data
• Maintain awareness of current trends in relevant areas of research and technology
• Coordinate with researchers and accurately convey the status of experiments
• Manage a large number of concurrent experiments and make accurate time estimates for deadlines
• Review experimental results and suggest theoretical or process improvements for future iterations
• Write technical reports indicating qualitative and quantitative results to external parties

Excited to see you at CVPR! We’ll be at booth 1404. Come see us to talk more about roles.

Our team consists of people with diverse software and academic experiences. We work together towards one common goal: integrating the software, you'll help us build into hundreds of millions of vehicles.

As a Research Engineer, you will work collaboratively to improve our models and iterate on novel research directions, sometimes in just days. We're looking for talented engineers who would enjoy applying their skills to deeply complex and novel AI problems. Specifically, you will:

• Apply and extend the Helm proprietary algorithmic toolkit for unsupervised learning and perception problems at scale
• Carefully execute the development and maintenance of tools used for deep learning experiments designed to provide new functionality for customers or address relevant corner cases in the system as a whole
• Work closely with software and autonomous vehicle engineers to deploy algorithms on internal and customer vehicle platforms

Redmond, Washington, United States

Overview We are seeking skilled and passionate Senior Research Scientist to join our Responsible & Open Ai Research (ROAR) team in Azure Cognitive Services at Redmond, WA.

As a Senior Research Scientist, you will play a key role in advancing Responsible AI approaches to ensure safe releases of the rapidly evolving multimodal, AI models such as GPT-4 Vision, DALL-E, Sora, and beyond, as well as to expand and enhance the Azure AI Content Safety Service.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities Conduct cutting-edge research to develop Responsible AI definitions, methodologies, algorithms, and models for both measurement and mitigation of multimodal AI risks. Stay abreast of the latest advancements in the field and contribute to the scientific community through publications at top venues. Enable the safe release of multimodal models from OpenAI in Azure OpenAI Service, expand and enhance the Azure AI Content Safety Service with new detection technologies. Develop innovative approaches to address AI safety challenges for diverse customer scenarios. Embody our Culture and Values

Open to Seattle, WA; Costa Mesa, CA; or Washington, DC

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

WHY WE’RE HERE The Mission Software Engineering team builds, deploys, integrates, extends, and scales Anduril's software to deliver mission-critical capabilities to our customers. As the software engineers closest to Anduril customers and end-users, Mission Software Engineers solve technical challenges of operational scenarios while owning the end-to-end delivery of winning capabilities such as Counter Intrusion, Joint All Domain Command & Control, and Counter-Unmanned Aircraft Systems.

As a Mission Software Engineer, you will solve a wide variety of problems involving networking, autonomy, systems integration, robotics, and more, while making pragmatic engineering tradeoffs along the way. Your efforts will ensure that Anduril products seamlessly work together to achieve a variety of critical outcomes. Above all, Mission Software Engineers are driven by a “Whatever It Takes” mindset—executing in an expedient, scalable, and pragmatic way while keeping the mission top-of-mind and making sound engineering decisions to deliver successful outcomes correctly, on-time, and with high quality.

WHAT YOU’LL DO -Own the software solutions that are deployed to customers -Write code to improve products and scale the mission capability to more customers -Collaborate across multiple teams to plan, build, and test complex functionality -Create and analyze metrics that are leveraged for debugging and monitoring -Triage issues, root cause failures, and coordinate next-steps -Partner with end-users to turn needs into features while balancing user experience with engineering constraints -Travel up to 30% of time to build, test, and deploy capabilities in the real world

CORE REQUIREMENTS -Strong engineering background from industry or school, ideally in areas/fields such as Computer Science, Software Engineering, Mathematics, or Physics. -At least 2-5+ years working with a variety of programming languages such as Java, Python, Rust, Go, JavaScript, etc. (We encourage all levels to apply) -Experience building software solutions involving significant amounts of data processing and analysis -Ability to quickly understand and navigate complex systems and established code bases -A desire to work on critical software that has a real-world impact -Must be eligible to obtain and maintain a U.S. TS clearance

Desired Requirements -Strong background with focus in Physics, Mathematics, and/or Motion Planning to inform modeling & simulation (M&S) and physical systems -Developing and testing multi-agent autonomous systems and deploying in real-world environments. -Feature and algorithm development with an understanding of behavior trees. -Developing software/hardware for flight systems and safety critical functionality. -Distributed communication networks and message standards -Knowledge of military systems and operational tactics

WHAT WE VALUE IN MISSION SOFTWARE Customer Facing - Mission Software Engineers are the software engineers closest to Anduril customers, end-users, and the technical challenges of operational scenarios. Mission First - Above all, MSEs execute their mission in an expedient, scalable, and pragmatic way. They keep the mission top-

Gothenburg, Sweden

This fully-funded PhD position offers an opportunity to delve into the area of geometric deep learning within the broader landscape of machine learning and 3D computer vision. As a candidate, you'll have the chance to develop theoretical concepts and innovative methodologies while contributing to real-world imaging applications. Moreover, you will enjoy working in a diverse, collaborative, supportive and internationally recognized environment.

The PhD project centers on understanding and improving deep learning methods for 3D scene analysis and 3D generative diffusion models. We aim to explore new ways of encoding symmetries in deep learning models in order to scale up computations, a necessity for realizing truly 3D generative models for general scenes. We aim to explore the application of these models in key problems involving novel view synthesis and self-supervised learning.

If you are interested and present at CVPR, then feel free to reach out to Prof. Fredrik Kahl, head of the Computer Vision Group.

Location Madrid, ESP

Description At Amazon, we are committed to being the Earth’s most customer-centric company. The International Technology group (InTech) owns the enhancement and delivery of Amazon’s cutting-edge engineering to all the varied customers and cultures of the world. We do this through a combination of partnerships with other Amazon technical teams and our own innovative new projects.

You will be joining the Tools and Machine learning (Tamale) team. As part of InTech, Tamale strives to solve complex catalog quality problems using challenging machine learning and data analysis solutions. You will be exposed to cutting edge big data and machine learning technologies, along to all Amazon catalog technology stack, and you'll be part of a key effort to improve our customers experience by tackling and preventing defects in items in Amazon's catalog.

We are looking for a passionate, talented, and inventive Scientist with a strong machine learning background to help build industry-leading machine learning solutions. We strongly value your hard work and obsession to solve complex problems on behalf of Amazon customers.