Redmond, Washington, United States

Overview Do you want to shape the future of Artificial Intelligence (AI)? Do you have a passion for solving real-world problems with cutting-edge technologies?

The Human-AI eXperiences (HAX) team at Microsoft Research AI Frontiers is looking for exceptional candidates to advance the state-of-the-art in human-AI collaboration with a focus on leveraging the capabilities of people and foundation model-based agents and systems to solve real problems.

As a Principal Researcher on our team, you will:

Work on challenging and impactful projects in areas such as human-AI collaboration and teaming, foundation model-based systems, multi-agent systems, next generation AI experiences and responsible AI. Apply your skills and knowledge to build practical solutions to solve real problems and impact the world. Collaborate with other researchers and engineers across the company to amplify your impact and grow your career in a supportive and stimulating environment. We are looking for candidates who have:

A drive for real world impact, demonstrated by a passion to build and release prototypes or OSS frameworks.
Demonstrated track record of influential projects and publications in relevant fields and top-tier conferences and journals (such as NeurIPS, ICML, AAAI, CHI, UIST). Demonstrated interdisciplinary experience in applied machine learning, natural language processing, and human computer interaction including experience doing offline and online evaluations, and conducting user studies and user-centered research. Exceptional coding experience and hands-on experience working with large foundation models and related frameworks and toolkits. Familiarity with LLMs such as the OpenAI Generative Pre-Trained Transformers (GPT) models, LLAMA etc., model finetuning techniques (LORA, QLORA), prompting techniques (Chain of Thought, ReACT etc.) and model evaluation is beneficial.
A passion for innovation and creativity, evidenced by the ability to generate novel ideas, approaches, and solutions. A team player mindset, characterized by effective communication, collaboration, and feedback skills.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities Perform cutting-edge research to solve real-world problems. Collaborate closely with other researchers, engineers, and product group partners on high-impact projects that deliver real-world impact to people and society. Embody our culture and values.

At Zoox, you will collaborate with a team of world-class engineers with diverse backgrounds in areas such as AI, robotics, mechatronics, planning, control, localization, computer vision, rendering, simulation, distributed computing, design, and automated testing. You’ll master new technologies while working on code, algorithms, and research in your area of expertise to create and refine key systems and move Zoox forward.

Working at a startup gives you the chance to manifest your creativity and highly impact the final product.

Vancouver, British Columbia, Canada

Overview Microsoft Research (MSR), a leading industrial research laboratory comprised of over 1,000 computer scientists working across the United States, United Kingdom, China, India, Canada, and the Netherlands.

We are currently seeking a Senior Researcher in the area of  Artificial Specialized Intelligence located in Vancouver, British Columbia, with a keen interest in developing cutting-edge large foundation models and post-training techniques for different domains and scenarios. This is an opportunity to drive an ambitious research agenda while collaborating with diverse teams to push for novel applications of those areas.  
  Over the past 30 years, our scientists have not only conducted world-class computer science research but also integrated advanced technologies into our products and services, positively impacting millions of lives and propelling Microsoft to the forefront of digital transformation.

Responsibilities Conduct cutting-edge research in large foundation models, focusing on applying large foundation models in specific domain. Collaborate with cross-functional teams to integrate solutions into Artificial Intelligence (AI) -driven system. Develop and maintain research prototypes and software tools, ensuring that they are well-documented and adhere to best practices in software development. Publish research findings in top-tier conferences and journals and present your work at industry events. Collaborate with other AI researchers and engineers, sharing knowledge and expertise to foster a culture of innovation and continuous learning within the team.

Canberra/Australia

We are looking for new outstanding PhD students for the upcoming scholarship round (application is due on 31st August 2024) at the Australian National University (ANU is ranked #30 in the QS Ranking 2025) or possibly at another Australian universities.

We are looking for new PhD students to work on new problems that may span over (but are not limited to) "clever" adapting of Foundation Models, LLMs, diffusion models (LORAs etc.,), NERF, or design of Graph Neural Networks, design of new (multi-modal) Self-supervised Learning and Contrastive Learning Models (masked models, images, videos, text, graphs, time series, sequences, etc. ) or adversarial and/or federated learning or other contemporary fundamental/applied problems (e.g., learning without backprop, adapting FMs to be less resource hungry, planning and reasoning, hyperbolic geometry, protein property prediction, structured output generative models, visual relation inference, incremental/learning to learn problems, low shot, etc.)

To succeed, you need an outstanding publication record, e.g., one or more first-author papers in venues such CVPR, ICCV, ECCV, AAAI, ICLR, NeurIPS, ICML, IJCAI, ACM KDD, ACCV, BMVC, ACM MM, IEEE. Trans. On Image Processing, CVIU, IEEE TPAMI, or similar (the list is non-exhaustive). Non-first author papers will also help if they are in the mix. Some patents and/or professional experience in Computer Vision, Machine Learning or AI are a bonus. You also need a good GPA to succeed.

We are open to discussing your interests and topics, if you reach out, we can discuss what is possible. Yes, we have GPUs.

If you are interested, reach out for an informal chat with Dr. Koniusz. I am at CVPR if you want to chat?): piotr.koniusz@data61.csiro.au (or piotr.koniusz@anu.edu.au, www.koniusz.com)

About the role As a detail-oriented and experienced Data Annotation QA Coordinator you will be responsible for both annotating in-house data-sets and ensuring the quality assurance of our outsourced data annotation deliveries.Your key responsibilities will include text, audio, image, and video annotation tasks, following detailed guidelines. To be successful in the team you will have to be comfortable working with standard tools and workflows for data annotation and possess the ability to manage projects and requirements effectively.

You will join a group of more than 40 Researchers and Engineers in the R&D department. This is an open, collaborative and highly supportive environment. We are all working together to build something big - the future of synthetic media and programmable video through Generative AI. You will be a central part of a dynamic and vibrant team and culture.

Please, note, this role is office-based. You will be working at our modern friendly office at the very heart of London.

Location Niskayuna, NY

Description Job Description Summary At GE Aerospace Research, our team develops advanced embedded systems technology for the future of flight. Our technology will enable sustainable air travel and next generation aviation systems for use in commercial as well as military applications. As a Lead Embedded Software Engineer, you will architect and develop state-of-the-art embedded systems for real-time controls and communication applications. You will lead and contribute to advanced research and development programs for GE Aerospace as well as with U.S. Government Agencies. You will collaborate with fellow researchers from a range of technology disciplines, contributing to projects across the breadth of GE Aerospace programs. Job Description Essential Responsibilities: As a Lead Embedded Software Engineer, you will:

Work independently as well as with a team to develop and apply advanced software technologies for embedded controls and communication systems for GE Aerospace products Interact with hardware suppliers and engineering tool providers to identify the best solutions for the most challenging applications Lead small to medium-sized projects or tasks Be responsible for documenting technology and results through patent applications, technical reports, and publications Expand your expertise staying current with advances in embedded software to seek out new ideas and applications Collaborate in a team environment with colleagues across GE Aerospace and government agencies

Qualifications/Requirements:

Bachelor’s degree in Electrical Engineering, Computer Science, or related disciplines with a minimum of 7 years of industry experience OR a master’s degree in Electrical Engineering, Computer Science, or related disciplines with a minimum of 5 years of industry experience OR a Ph.D. in Electrical Engineering, Computer Science, or related disciplines with a minimum of 3 years of industry experience. Strong background in software development for embedded systems (e.g., x86, ARM) Strong embedded programming skills such as: C/C++, Python, and Rust Familiarity with CNSA and NIST cryptographic algorithms Willingness to travel at a minimum of 2 weeks per year Ability to obtain and maintain US Government Security Clearance US Citizenship required Must be willing to work out of an office located in Niskayuna, NY You must submit your application for employment on the careers page at www.gecareers.com to be considered Ideal Candidate Characteristics:

Coding experience with Bash, Python, C#, MATLAB, ARMv8 assembly, RISCV assembly Experience with embedded devices from Intel, AMD, Xilinx, NXP, etc. Experience with hardware-based security (e.g., UEFI, TPM, ARM TrustZone, Secure Boot) Understanding of embedded system security requirements and security techniques Experience with Linux OS and Linux security Experience with OpenSSL and/or wolfSSL Experience with wired and wireless networking protocols or network security Knowledge of 802.1, 802.3, and/or 802.11 standards Experience in software defined networks (SDN) and relevant software such as OpenFlow, Open vSwitch, or Mininet Hands-on experience with embedded hardware (such as protoboards) or networking equipment (such as switches and analyzers) in a laboratory setting Experience with embedded development in an RTOS environment (e.g., VxWorks, FreeRTOS) Demonstrated ability to take an innovative idea from a concept to a product Experience with the Agile methodology of program management The base pay range for this position is 90,000 - 175,000 USD Annually. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary. This posting is expected to close on June 16, 2024

Vancouver

Who we are Established in 2017, Wayve is a leader in autonomous vehicle technology, driven by breakthroughs in Embodied AI. Our intelligent, mapless, and hardware-agnostic technologies empower vehicles to navigate complex environments effortlessly. Supported by prominent investors, Wayve is advancing the transition from assisted to fully automated driving, making transportation safer, more efficient, and universally accessible. Join our world-class, multinational team of engineers and researchers as we push the boundaries of frontier AI and autonomous driving, creating impactful technologies and products on a global scale

We are seeking an experienced researcher to be a founding member of our Vancouver team! We are prioritising someone with experience leading projects in AI applied to autonomous driving or similar robotics or decision-making domains, inclusive, but not limited to the following specific areas: Foundation models for robotics or embodied AI Model-free and model-based reinforcement learning Offline reinforcement learning Large language models Planning with learned models, model predictive control and tree search Imitation learning, inverse reinforcement learning and causal inference Learned agent models: behavioural, oral and physical models of cars, people, and other dynamic agents

Challenges you will own You'll be working on some of the world's hardest problems, and able to attack them in new ways. You'll be a technical leader within our diverse, cross-disciplinary team, helping teach our robots how to drive safely and comfortably in complex real-world environments. This encompasses many aspects of research across perception, prediction, planning, and control, including:

Actively contributing to the Science’s technical leadership community, inclusive of proposing new projects, organising their work, and delivering substantial impact across Wayve. Leveraging our large, rich, and diverse sources of real-world driving data Architecting our models to best employ the latest advances in foundation models, transformers, world models, etc, evaluating and incorporating state-of-the-art techniques into our workflows Investigating learning algorithms to use (e.g. reinforcement learning, behavioural cloning) Leveraging simulation for controlled experimental insight, training data augmentation, and re-simulation Scaling models efficiently across data, model size, and compute, while maintaining efficient deployment on the car Collaborating with cross-functional, international teams to integrate research findings into scalable, production-level solutions Potentially contributing to academic publications for top-tier conferences like NeurIPS, CVPR, ICRA, ICLR, CoRL etc. working in a world-class team, contributing to the scientific community and establishing Wayve as a leader in the field

What you will bring to Wayve Proven track record of research in one or more of the topics above demonstrated through deployed applications or publications. Experience leading a research agenda aligned with larger organisation or company goals Strong programming skills in Python, with experience in deep learning frameworks such as PyTorch, numpy, pandas, etc. Experience bringing a machine learning research concept through the full ML development cycle Excellent problem-solving skills and the ability to work independently as well as in a team environment. Demonstrated ability to work collaboratively in a fast-paced, innovative, interdisciplinary team environment. Experience bringing an ML research concept through to production and at scale PhD in Computer Science, Computer Engineering, or a related field

What we offer you The chance to be part of a truly mission driven organisation and an opportunity to shape the future of autonomous driving. Unlike our competitors, Wayve is still relatively small and nimble, giving you the chance to make a huge impact

Geomagical Labs is a 3D R&D lab, in partnership with IKEA. We create magical mixed-reality experiences for hundreds of millions of users, using computer vision, neural networks, graphics, and computational photography. Last year we launched IKEA Kreativ, and we’re excited for what’s next! We have an opening in our lab for a senior computer vision researcher, with 3D Reconstruction and Deep Learning expertise, to develop and improve the underlying algorithms powering our consumer products. We are looking for highly-motivated, creative, applied researchers with entrepreneurial drive, that are excited about building novel technologies and shipping them all the way to the hands of millions of customers!

Requirements: Ph.D. and 2+ years of experience, or Master's and 6+ years of experience, focused on 3D Computer Vision and Deep Learning. Experience in classical methods for 3D Reconstruction: SfM/SLAM, Multi-view Stereo, RGB-D Fusion. Experience in using Deep Learning for 3D Reconstruction and/or Scene Understanding, having worked in any of: Depth Estimation, Room Layout Estimation, NeRFs, Inverse Rendering, 3D Scene Understanding. Familiarity with Computer Graphics and Computational Photography. Expertise in ML frameworks and libraries, e.g. PyTorch. Highly productive in Python. Ability to architect and implement complex systems at the micro and macro level. Entrepreneurial: Adventurous, self-driven, comfortable under uncertainty, with a desire to make systems work end-to-end. Innovative; with a track record of patents and/or first-authored publications at leading workshops or conferences such as CVPR, ECCV/ICCV, SIGGRAPH, ISMAR, NeurIPS, ICLR etc. Experience in developing technologies that got integrated into products, as well as post-launch performance tracking and shipping improvements. [Bonus] Comfortable with C++.

Benefits: Join a mission-driven R&D lab, strategically backed by an influential global brand. Work in a dynamic team of computer vision, AI, computational photography, AR, graphics, and design professionals, and successful serial entrepreneurs. Opportunity to publish novel and relevant research. Fully remote work available to people living in the USA or Canada. Headquartered in downtown Palo Alto, California --- an easy walk from restaurants, coffee shops and Caltrain commuter rail. The USA base salary for this full-time position ranges from $180,000 to $250,000 determined by location, role, skill, and experience level. Geomagical Labs offers a comprehensive set of benefits, and for qualifying roles, substantial incentive grants, vesting annually.

London

Who are we?

Our team is the first in the world to use autonomous vehicles on public roads using end-to-end deep learning, computer vision and reinforcement learning. Leveraging our multi-national world-class team of researchers and engineers, we’re using data to learn more intelligent algorithms to bring autonomy for everyone, everywhere. We aim to be the future of self-driving cars, learning from experience and data.

Where you’ll have an impact

We are currently looking for people with research expertise in AI applied to autonomous driving or similar robotics or decision making domain, inclusive, but not limited to the following specific areas:

Foundation models for robotics Model-free and model-based reinforcement learning Offline reinforcement learning Large language models Planning with learned models, model predictive control and tree search Imitation learning, inverse reinforcement learning and causal inference Learned agent models: behavioral and physical models of cars, people, and other dynamic agents You'll be working on some of the world's hardest problems, and able to attack them in new ways. You'll be a key member of our diverse, cross-disciplinary team, helping teach our robots how to drive safely and comfortably in complex real-world environments. This encompasses many aspects of research across perception, prediction, planning, and control, including:

How to leverage our large, rich, and diverse sources of real-world driving data How to architect our models to best employ the latest advances in foundation models, transformers, world models, etc. Which learning algorithms to use (e.g. reinforcement learning, behavioural cloning) How to leverage simulation for controlled experimental insight, training data augmentation, and re-simulation How to scale models efficiently across data, model size, and compute, while maintaining efficient deployment on the car You also have the potential to contribute to academic publications for top-tier conferences like NeurIPS, CVPR, ICRA, ICLR, CoRL etc. working in a world-class team to achieve this.

What you’ll bring to Wayve

Thorough knowledge of and 5+ years applied experience in AI research, computer vision, deep learning, reinforcement learning or robotics Ability to deliver high quality code and familiarity with deep learning frameworks (Python and Pytorch preferred) Experience leading a research agenda aligned with larger goals Industrial and / or academic experience in deep learning, software engineering, automotive or robotics Experience working with training data, metrics, visualisation tools, and in-depth analysis of results Ability to understand, author and critique cutting-edge research papers Familiarity with code-reviewing, C++, Linux, Git is a plus PhD in a relevant area and / or track records of delivering value through machine learning are a big plus. What we offer you

Attractive compensation with salary and equity Immersion in a team of world-class researchers, engineers and entrepreneurs A unique position to shape the future of autonomy and tackle the biggest challenge of our time Bespoke learning and development opportunities Relocation support with visa sponsorship Flexible working hours - we trust you to do your job well, at times that suit you and your time Benefits such as an onsite chef, workplace nursery scheme, private health insurance, therapy, daily yoga, onsite bar, large social budgets, unlimited L&D requests, enhanced parental leave, and more!

Location Sunnyvale, CA Seattle, WA New York, NY Cambridge, MA

Description The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Applied Scientist with a strong deep learning background, to help build industry-leading technology with multimodal systems.

As an Applied Scientist with the AGI team, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art with multimodal systems. Your work will directly impact our customers in the form of products and services that make use of vision and language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate development with multimodal Large Language Models (LLMs) and Generative Artificial Intelligence (Gen AI) in Computer Vision.

Location Seattle, WA New York, NY

Description We are looking for an Applied Scientist to join our Seattle team. As an Applied Scientist, you are able to use a range of science methodologies to solve challenging business problems when the solution is unclear. Our team solves a broad range of problems ranging from natural knowledge understanding of third-party shoppable content, product and content recommendation to social media influencers and their audiences, determining optimal compensation for creators, and mitigating fraud. We generate deep semantic understanding of the photos, and videos in shoppable content created by our creators for efficient processing and appropriate placements for the best customer experience. For example, you may lead the development of reinforcement learning models such as MAB to rank content/product to be shown to influencers. To achieve this, a deep understanding of the quality and relevance of content must be established through ML models that provide those contexts for ranking.

In order to be successful in our team, you need a combination of business acumen, broad knowledge of statistics, deep understanding of ML algorithms, and an analytical mindset. You thrive in a collaborative environment, and are passionate about learning. Our team utilizes a variety of AWS tools such as SageMaker, S3, and EC2 with a variety of skillset in shallow and deep learning ML models, particularly in NLP and CV. You will bring knowledge in many of these domains along with your own specialties.

Inria (Grenoble), France

human-robot interaction, machine learning, computer vision, representation learning

We are looking for highly motivated students joining our team at INRIA. This project will take place in close collaboration between Inria team THOTH and the multidisciplinary institute in artificial intelligence (MIAI) in Grenoble

Topic: Human-robot systems are challenging because the actions of one agent can significantly influence the actions of others. Therefore, anticipating the partner's actions is crucial. By inferring beliefs, intentions, and desires, we can develop cooperative robots that learn to assist humans or other robots effectively. In this project we are in particular interested in estimating human intentions to enable collaborative tasks between humans and robots such as human-to-robot and robot-to-human handovers.

Contact pia.bideau@inria.fr The thesis will be jointly supervised by Pia Bideau (THOTH), Karteek Alahari (THOTH) and Xavier Alameda Pineda (RobotLearn).

Excited to see you at CVPR! We’ll be at booth 1404. Come see us to talk more about roles.

Our team consists of people with diverse software and academic experiences. We work together towards one common goal: integrating the software, you'll help us build into hundreds of millions of vehicles.

As a Research Engineer on our Motion Planning team, you will work collaboratively to improve our models and iterate on novel research directions, sometimes in just days. We're looking for talented engineers who would enjoy applying their skills to deeply complex and novel AI problems. Specifically, you will:

• Apply and extend the Helm proprietary algorithmic toolkit for unsupervised learning and perception problems at scale
• Develop our planner behavior and trajectories in collaboration with software and autonomous vehicle engineers to deploy algorithms on internal and customer vehicle platforms
• Carefully execute the development and maintenance of tools used for deep learning experiments designed to provide new functionality for customers or address relevant corner cases in the system as a whole

Redmond, Washington, United States

Overview Microsoft Research (MSR) AI Frontiers lab is seeking applications for the position of Senior Research Engineer – Generative AI to join their team in Redmond, WA and New York City, NY.

The mission of the AI Frontiers lab is to expand the pareto frontier of AI capabilities, efficiency, and safety through innovations in foundation models and learning agent platforms. Some of our projects include work on Small Language Models (e.g. Phi, Orca), foundation models for actions (e.g., in gaming, robotics, and Office productivity tools) and Multi-Agent AI (e.g. AutoGen).

We are seeking Senior Research Engineers to join our team and contribute to the advancement of Generative AI and Large Language Models (LLMs) technologies. As a Research Engineer, you will play a crucial role in developing, improving, and exploring the capabilities of Generative AI models. Your work will have a significant impact on the development of cutting-edge technologies, advancing state-of-the-art and providing practical solutions to real-world problems.  

Our ongoing research areas encompass but are not limited to:

Pre-training: especially of language models, action models and multimodal models Alignment and Post-training: e.g., Instruction tuning and reinforcement learning from feedback Continual Learning: Enabling LLMs to evolve and adapt over time and learn from previous experiences human interactions Specialization: Tailoring models to meet application-specific requirements Orchestration and multi-agent systems: automated orchestration between multiple agents incorporating human feedback and oversight

Microsoft Research (MSR) offers a vibrant environment for cutting-edge, multidisciplinary, research, including access to diverse, real-world problems and data, opportunities for experimentation and real-world impact, an open publication policy, and close links to top academic institutions around the world.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Embody our Culture and Values

Responsibilities As a Senior Research Engineer in AI Frontiers, you will design, develop, execute, and implement technology research projects in collaboration with other researchers, engineers, and product groups.

As a member of a word-class research organization, you will be a part of research breakthroughs in the field and will be given an opportunity to realize your ideas in products and services used worldwide.

Location Multiple Locations

Description The Qualcomm Cloud Computing team is developing hardware and software for Machine Learning solutions spanning the data center, edge, infrastructure, automotive market. Qualcomm’s Cloud AI 100 accelerators are currently deployed at AWS / Cirrascale Cloud and at several large organizations. We are rapidly expanding our ML hardware and software solutions for large scale deployments and are hiring across many disciplines.

We are seeing to hire for multiple machine learning positions in the Qualcomm Cloud team. In this role, you will work with Qualcomm's partners to develop and deploy best in class ML applications (CV, NLP, GenAI, LLMs etc) based on popular frameworks such as PyTorch, TensorFlow and ONNX, that are optimized for Qualcomm's Cloud AI accelerators. The work will include model assessment of throughput, latency and accuracy, model profiling and optimization, end-to-end application pipeline development, integration with customer frameworks and libraries and responsibility for customer documentation, training, and demos. This candidate must possess excellent communication, leadership, interpersonal and organizational skills, and analytical skills.

This role will interact with individuals of all levels and requires an experienced, dedicated professional to effectively collaborate with internal and external stakeholders. The ideal candidate has either developed or deployed deep learning models on popular ML frameworks. If you have a strong appetite for technology and enjoy working in small, agile, empowered teams solving complex problems within a high energy, oftentimes chaotic environment then this is the role for you.

Minimum Qualifications: • Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Applications Engineering, Software Development experience, or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Applications Engineering, Software Development experience, or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.

• 2+ years of experience with Programming Language such as C, C++, Java, Python, etc. • 1+ year of experience with debugging techniques.Key Responsibilities: Key contributor to Qualcomm’s Cloud AI GitHub repo and developer documentation. Work with developers in large organizations to Onboard them on Qualcomm’s Cloud AI ML stack improve and optimize their Deep Learning models on Qualcomm AI 100 deploy their applications at scale Collaborate and interact with internal teams to analyze and optimize training and inference for deep learning. Work on Triton, ExecuTorch, Inductor, TorchDynamo to build abstraction layers for inference accelerator. Optimize LLM/GenAI workloads for both scale-up (multi-SoC) and scale-out (multi-card) systems. Partner with product management, hardware/software engineering to highlight customer progress, gaps in product features etc.